Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (email, name, password hash)
• Chat messages and conversation history
• Usage data (session duration, features used)
• Device information (browser type, OS)

2. How We Use Your Information

• To provide and improve our AI companionship service
• To personalize your experience and character interactions
• To process payments and manage subscriptions
• To communicate about your account or service updates
• To prevent fraud and ensure platform safety

3. Data Storage & Security

All conversations are encrypted in transit (TLS 1.3) and at rest (AES-256). We use industry-standard security practices to protect your data. Chat history is stored securely and is only accessible to you through your authenticated account.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only with:

• Service providers necessary to operate the platform (hosting, payment processing)
• Law enforcement when required by law

5. Your Rights

You have the right to:

• Access and download your personal data
• Delete your account and all associated data
• Opt out of marketing communications
• Request correction of inaccurate data

6. Cookies

We use essential cookies for authentication and session management. Analytics cookies are optional and can be disabled in your browser settings.

7. Children's Privacy

HerPulse is strictly for adults 18 years and older. We do not knowingly collect data from minors. If we discover that a minor has used our service, we will delete their data immediately.

8. Contact Us

For privacy-related inquiries, contact us at privacy@herpulse.ai